Cobl - Frequently Asked Questions

Please note: Cobl is currently in the testing and production phase. The following answers are theoretical and subject to change as we finalise our product development.

PRODUCT & HOW IT WORKS

Q: What is the Cobl shoe moulding system?
A: Cobl is being developed as an innovative shoe fitting solution with three different kits to suit various needs:
- Run Kit: Entry-level customisable insoles without heating technology - works inside all types of shoes
- Fit Kit: Basic shoe modification using heating technology for leather and synthetic shoes
- Premium Kit: Full shoe modification plus custom insoles with heating and enhanced features

We're currently in the testing and production phase, refining the final product specifications.

Q: How will the moulding process work?
A: The process varies by kit:
- Run Kit: Simply mould the silicone putty to create customisable insoles that work inside any type of shoe - no heating required
- Fit & Premium Kits: Heat your shoes with warming pods (10-15 minutes), apply silicone putty, wear your shoes briefly whilst the silicone moulds to your feet (5-7 minutes), then allow them to cool and set (about 1 hour)

We're currently testing these processes to ensure optimal results.

Q: What types of shoes will work with Cobl?
A: Our Run kit works inside all types of shoes as it creates customisable insoles - trainers, dress shoes, boots, anything! The Fit and Premium kits are being designed to work with leather and synthetic shoes for direct shoe modification. However, we're still conducting material testing to confirm compatibility across different shoe types.

PRODUCT OPTIONS & PRICING

Q: What kit options will be available?
A: We're planning three variants:
- Run Kit: Entry-level option for runners and anyone wanting customisable insoles for any shoe type - no heating technology required
- Fit Kit: Basic shoe modification with heating technology
- Premium Kit: Full shoe modification plus custom insoles with heating and enhanced antimicrobial properties

Final pricing and specifications are being finalised during our current production phase.

Q: Which kit is right for me?
A:
- Choose Run if you're a runner or want customisable insoles that work in any shoe without heating
- Choose Fit if you want to modify your shoes directly for a better fit
- Choose Premium if you want both shoe modification and custom insoles with enhanced features

Q: Will the kits be reusable?
A: Yes, we're designing all kits for multiple uses with silicone putty expected to last approximately 12 months. Top-up kits are planned to be available for £10-£15, though these details are still being confirmed.

SAFETY & MATERIALS

Q: Will the process be safe?
A: Safety is our top priority. Our Run kit requires no heating at all, making it completely safe for all users. For our Fit and Premium kits, we're designing the warming pods to heat shoes evenly to 55-65°C with comprehensive safety features. All safety protocols are currently being tested and will be thoroughly documented before launch.

Q: What materials will be used?
A: We're sourcing platinum medical-grade silicone for all kits. The Fit and Premium kits will also include professional-grade heating components. All materials are being carefully selected and tested for safety and effectiveness during our current production phase.

AVAILABILITY & ORDERING

Q: When will Cobl be available for purchase?
A: We're currently in our testing and production phase with a planned 12-week launch timeline for our website and first sales. We'll announce availability as we complete our development process.

Q: How can I stay updated on launch progress?
A: Visit cobl-shop.com and follow us on social media for the latest updates. We'll announce when pre-orders and full sales become available.

Q: What problems will Cobl help solve?
A: We're developing Cobl to address various foot comfort issues:
- Run kit: Perfect for runners needing custom insoles for any shoe type
- Fit & Premium kits: Address shoe break-in issues, tight or narrow shoes, and general foot discomfort

Our target users include athletes, runners, shoe enthusiasts, and anyone seeking better-fitting footwear without the cost of traditional custom orthotics.

SUPPORT & DEVELOPMENT

Q: What kind of instructions will be provided?
A: We're creating comprehensive support materials including step-by-step video guides (QR code access) and detailed written instructions for each kit type. These are being developed and tested alongside the products.

Q: What if I have questions during development?
A: Our team is available via email and social media. Whilst we're in the production phase, we aim to respond to enquiries within one week and welcome feedback from interested customers.

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All specifications, pricing, and features mentioned are currently in development and subject to change. We'll provide final confirmed details as we approach our official launch.